
With a customisable card programme, healthcare organisations can payout reimbursements and stipends to clinical trial participants around the world.
Clinical Trials
Our streamlined payment system ensures participants receive funds quickly and securely via prepaid cards, offering convenient access at millions of locations worldwide.
Whether shopping online, in retail stores or withdrawing cash at ATMs, participants have flexible, easy-to-use options, leading to higher levels of participant engagement and satisfaction.
Improve
Participant Experience

Create a fully customised card programme that reflects your brand’s identity. Our white label solution allows you to issue prepaid cards featuring your logo and design.
You can also customise the online banking portal, giving your participants a cohesive experience from card use to account management. It’s a powerful way to reinforce your identity while offering convenience and trust to your trial participants.
Issue Branded
White-Label Cards

With a centralised back-office platform, the payout process for your clinical trials will be straightforward and easy to manage.
From tracking disbursements to generating reports, everything is accessible from one easy-to-use platform. This allows you to stay better organised and maintain efficiency throughout the trial.
Easily Track & Manage
Stipend Payouts

Our platform allows you to send payments without viewing sensitive participant information, offering custom access controls to suit your trial’s privacy needs.
Custom accessibility ensures that sensitive patient information is protected, addressing privacy concerns while maintaining compliance with industry regulations. With secure data handling and flexible access options, you can manage payments seamlessly without compromising participant confidentiality.
Customise Access
to Participant Data

Preferred Payout Methods
for Clinical Trials
Discover the possibilities with Intercash’s innovative card-issuing solutions. Choose from a range of options, selecting the card type that best suits the unique needs of your business.
Reloadable Cards
Learn More
Provide participants with durable, reloadable plastic cards that offer easy access to funds for study-related expenses, accepted at millions of locations worldwide, including ATMs.

Key Benefits
for Clinical Trials
Enhanced Participant Satisfaction
Boost participant satisfaction by delivering fast, convenient payments through a custom card programme. Give them the flexibility to access their funds anytime, anywhere.
Real-Time Patient Reimbursement
Participants receive real-time reimbursements, ensuring immediate access to their funds and allowing them to manage their expenses without delay.
Expert Programme Management
With turnkey services available to cover everything from compliance management to cardholder support, you can focus on what matters most—the success of your clinical trial.
Controlled Access to Participant Information
Ensure privacy and compliance with controlled access to participant information. Customise access levels to safeguard sensitive data while still enabling efficient payment management.
Global Reach
Manage participants worldwide with a single global payment solution. Easily issue payments across multiple regions, ensuring secure transactions and convenient access to funds.
Local Bank Transfers
Cardholders can easily transfer funds to their bank account in their local currency, enhancing the overall payment experience and ensuring participants have control over their funds.
Case Study
The Merchant
With over 80,000 employees in more than 100 countries, our client is a prominent clinical research organisation (CRO) that specialises in supporting companies with late-stage clinical trials.
Global payment solution to facilitate clinical trials
Need
Healthcare
Industry
United States
Head Office
The Challenge
Overseeing countless clinical trials and medical studies around the world, our client was in need of a global, multi-currency, integrated payment solution. They required something that would allow them to quickly and easily facilitate expense reimbursements and per diems to their tens of thousands of patients around the world. In addition to requiring a solution that was integrated and customised to meet their per study reporting and budgeting requirements, the solution also needed to offer a convenient experience for the patients.
The Solution
This organisation partnered with Intercash to develop a customised card programme that solves all of their global, multi-currency, expense reimbursement and patient per diem needs. With Intercash’s proprietary card programme management platform, our client can now easily disburse payments to patients on-site, or participating from home. The Intercash platform is integrated with their data management system, providing a seamless payment solution to keep track of and disburse payments throughout the lifecycle of various studies.
Results
Visa prepaid card programme facilitating real-time payments to patients globally
Convenient payment option for patients to accessibly receive funds
Integrated payment process with customised reporting to track payments with their trials and sites
Streamlined global, multi-currency, integrated payment system to improve patient reimbursement and payment experience
White-label cardholder online banking tool for a seamlessly branded patient experience

With a custom card programme, you have a convenient solution for all your clinical trial payout needs, including:
Comprehensive Payment Solutions
for Every Clinical Trial
Easily cover patient out-of-pocket expenses like meals, travel and parking, providing hassle-free reimbursements for participants.
Reimbursements
Offer fixed payments to patients or caregivers, compensating them for their time and any related costs during the study.
Stipends
Seamlessly integrate with clinical platforms like eCOA and ePRO to trigger automatic payments as participants complete key study activities.